FAQs

We accept all major credit cards including Visa, American Express, MasterCard, and Discover. We also accept Shopify Pay, PayPal,Apple Pay and MetaPay.

Your credit card will be charged as soon as your order is accepted and processed.

We're sorry to hear that! Contact our care team at support@caralineskin.com with your order number, and we'll take care of you.

Yes! Caroline Skincare is…

• Free of the 1300 ingredients banned or considered questionable by the European Union, as well as all parabens, phthalates, sulfates, synthetic fragrance, and synthetic preservatives. 
• Consciously clean, prioritizing organic ingredients wherever possible. 
• Crafted in small batches for freshness and potency 
• Thoughtfully sourced from sustainable and expert growers around the world
• Professionally formulated by a chemist specialized in herbalism, emulsification, and skincare delivery systems

Yes, all Caraline products are gluten-free meaning free of gluten, wheat, and all of its derivatives (rhye, barley, triticale, malt, etc.).

We include certified organic ingredients whenever possible. All certified organic ingredients are noted in our ingredients lists, denoted with an (*). The Daily Nourish Face Oil is 60% organic and the Daily Hydrate Mist is 68.5% organic by volume.

There are no dairy or soy ingredients in Caraline products.

We use Macadamia nut oil in the Daily Nourish Face Oil, so proceed with caution if you have allergies or sensitivities to nuts.

Caraline is based in Boulder, CO. Hours are 9-5 MT (that’s Mountain Time).  We’ll get back to you as soon as we can.

Great! Please email us at hello@caralineskin.com and let’s chat.

Not yet. Someday soon!